At True Guard Home Maintenance Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, property address, and service details provided through forms or inquiries.
- Technical Information: IP address, browser type, device type, and browsing behavior (via cookies and analytics tools).
2. How We Use Your Information
We use the information collected to:
- Respond to service requests and inquiries
- Schedule appointments and provide services
- Improve our website and customer experience
- Send important updates related to your service
- Ensure safety and compliance with applicable regulations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may only share it with:
- Authorized personnel and technicians involved in delivering your service
- Legal authorities, if required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies to improve user experience and track website traffic. By using our site, you consent to the use of cookies. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us via the contact form on our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.